I would try and put some pressure on them to get the tip and to develop them. It seems as if Opus is not doing a heck of a lot these days.
Maybe I will contact Ken Magid and ask him about some of the issues you are having.
Please email me at glennvanas@shaw.ca
Ken is always talking about how good his Opus is and I was just wondering what is happening at the company with respect to the ALD certification you are talking about and the lack of tips being developed.
Glenn