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  • #3318 Reply

    drnewitt
    Spectator

    New Patient arrived with post/core/crown in hand and wanted the unit cemented back in as he was leaving town.

    Post/core/crown had been placed about 1 year ago and has come out on several occasions. He decided to try a new office.

    I discussed tx options, including; new post/core/crown, gingival recontouring and crown/veneer options on Max. Anterior. He elected to have gingival recontouring and recementation of tooth # 22 only.

    Newitt1.jpg

    did not get a picture of Perio probe (should have) but probing was 2.5 mm. Gingivae was hyperplastic.

    Topical anesthesia only. 10hz, 70mj (.7 watts) air only with erbium, 30° tip. I also laser etched the exposed surface and disinfected the post chamber with a 300 micron endo tip.

    Post/crown was recemented with Fuji Plus and cleanup was completed. Viscostat was used for haemostasis.

    Patient was happy with result. I would like to have been able to recontour the gingiva around the 21 also but he was not interested at this time. I believe he will come back for the treatment once he returns from his trip.

    #10147 Reply

    ASI
    Spectator

    Hi Paul,

    Good emergency treatment. Did the post, core & crown come out together in one piece? There probably is a fair chance that it will come loose in time as the marginal fit may be questionable from the appearance of the existing prep, and with only the post as anti-rotation prevention, and minimal ferrule design….

    You likely made a good impression with the patient by the use of the erbium and the handling of the case.

    Thanks for sharing.

    Andrew

    #10143 Reply

    drnewitt
    Spectator

    Hi Andrew

    I would bet on it coming out which is why I offered him a new post/crown as an option. While there was good marginal contact along the interprox and lingual there was about a .5 mm opening on the facial, which you picked up on. smile.gif Hawk Eye!

    Even if he gets a few months out of it hopefully he will appreciate that he didn’t have to go out of town looking like a Canucks defenseman and remember what I offered him at today’s appointment, rather than blame me for it coming out again.

    #10146 Reply

    Paul – nice work! What is this guy’s occlusion like? Is he beating it up, or is it just a poor original prep design?

    These situations always crack me up. You know you would rather he have a new post, build up, crown, and maybe some crown lengthening and you’re expecting that this will come out again soon. However, it always seems like these are the ones that stay in forever. I hope you keep up posted on his case. This is great!

    Kelly

    #10149 Reply

    Glenn van As
    Spectator

    Hey Paul: nice documentation. What camera were you using .

    Patients sometimes are so demanding and especially new ones. Their expectations are too high. That is why it is so nice to be able to show the patient from an IOC or from video from the microscope, or through digital stills what the problem is and how difficult it is to fix it.

    One thing that I have discovered is that when patients view the problem visually they start to assume responsibility for their dental problem not blaming you for working on their tooth.

    Great first documentation……….cya in a couple of weeks.

    Glenn

    #10142 Reply

    drnewitt
    Spectator

    Hi Glen

    Thanks for the feedback. I am using a Nikon Coolpix 880. Not the easiest camera to use in these situations but it is 3.34MG so it provideds some nice detail. I do tend to have trouble avoiding blur when i am in close up mode. I am thinking of getting a ring light for it. It seems lights for these type of cameras are led ring lights. I am not sure if that will provide enough light to improve on my pics or not. A new camera is not in the works for awhile so in the meantime I will get the best shots i can with my lil CoolPix.

    See you next Friday

    #10144 Reply

    drnewitt
    Spectator

    Kelly
    His occlusion is a bit worn. The prep was basically as is when he came in. I had not touched it other than the soft tissue work and etch. He originally lost the tooth in a bike accident about 6 years ago so there was some retention if it lasted that long.

    Glen is right. Patients expectations are sometimes off the chart. Pictures can help but not always.

    Off Topic – I had a new patient in a few weeks back. Turns out her insurance refused to reimburse her for our new patient exam because she had seen another dentist only 2 years ago for a new patient exam. Now she wants her money back for my exam because she feels she should have been informed by our office that she was only eligible for 1 new exam every 3 years. She has even gone as far to inform us that she is making a formal complaint to the college that we are practicing insurance fraud. (ie. we should not be charging her for a new exam within the 3 year limit set out by her insurance if she has already had an exam in the last 3 years!!)

    I don’t think a camera, laser, or Microscope would help in this case…maybe a crystal ball or wiejie board!

    #10141 Reply

    dkimmel
    Spectator

    Paul nice case. Great emergency treatment. In cases like these I always tell them it will fail! When it fails the next time it will be worst. Less tooth structure to work with or even a fractured root. That they need to make plans for the future on how they want to deal with their problem. What I have seen in the past is when it fails they try to make it MY problem. The old pass the Monkey. I like to give them the Monkey from the start and let them know it is thiers for all time.
    Like I said nice case and watchout for Glenn. He is going to start the scope stuff with you real soon. It may already be too late. smile.gif
    Off topic, these types of patients drive me nuts. They do not want to accept any responsiblity for their care. It is always nice to find out early they will be a PIA. In a case like this I credit the account and discharge them from the practice. Not worth the gut lining. I don’t run into this problem as much anymore. I do not accept insurance for my exams. We let the patient deal with it. It trends to weed out the trouble patients and keeps me out of the middle of the patient insurance relationship.

    #10148 Reply

    ASI
    Spectator

    Hi Fellow Forum Folks,

    Here’s an emergency that I dealt with recently. Patient arrived late for his “emergency treatment”. 20 minutes after his appointed time and just 10 minutes before we are to finish the day. Don’t you just love it when they claim an emergency situation and then show up in a nonemergency fashion….What is it that Rodney Dangerfield says? I just don’t get no respect. Or more like, dentists don’t get the same respect as physicans. You know, the real doctors!? But that’s another discussion for another time.

    Anyhow, upper right lateral crown broke off with a minor shearing subgingival fracture. 2 pins placed along with erbium pulpal floor decontamination, build up with paracore, 980nm diode gingival troughing(future osseous reduction needed) and recemented for the time being until prep appointment. Advised need for possible endo.
    AlWhite_Page1.jpg

    Andrew

    #10145 Reply

    drnewitt
    Spectator

    Nice Andrew.
    What pins did you use there? Do you normally use two pins and a build up like that rather than a post? As i know my patient will eventually return with crown and post in hand I would like to try something different for him.

    #10150 Reply

    Robert Gregg DDS
    Spectator
    QUOTE
    Quote: from dkimmel on 9:25 am on Nov. 29, 2003
    ………….. That they need to make plans for the future on how they want to deal with their problem. What I have seen in the past is when it fails they try to make it MY problem. The old pass the Monkey. I like to give them the Monkey from the start and let them know it is thiers for all time.

    Off topic, these types of patients drive me nuts. They do not want to accept any responsiblity for their care. It is always nice to find out early they will be a PIA. In a case like this I credit the account and discharge them from the practice. Not worth the gut lining. I don’t run into this problem as much anymore. I do not accept insurance for my exams. We let the patient deal with it.  It trends to weed out the trouble patients and keeps me out of the middle of the patient insurance relationship.

    Dave–both excellent perspectives. I couldn’t have said it any better…….

    Al–nice photo collage.

    Bob
    Bob

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